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A brand strategy, identity and design blog

Off Mute unpacks the thinking behind brand strategy, identity design and creative direction that drives real fan engagement.

It’s where strategy meets execution. I share clear thinking drawn from live projects, client work and the decisions that shape brands under real-world pressure.

This isn’t inspiration for inspiration’s sake. It’s considered insight for businesses that want clarity, consistency and focus as they grow.

Subscribe to Off Mute for grounded perspectives on branding, creativity and connection, straight from the studio.

Brand Strategy & Positioning Natalie Gatt Brand Strategy & Positioning Natalie Gatt

Why Your Brand Feels “Off”: Understanding Brand Creep

Your brand can look perfectly fine on the surface and still feel completely out of sync underneath. Most business owners can’t explain what’s wrong, but they feel it every time they show up online. That quiet discomfort is something I call brand creep. It’s the slow drift between who your business is now and how your brand is still behaving. In this piece, I unpack why it happens, how to recognise it and the simple way to bring everything back into alignment.

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Why Business Cards Still Matter

In a digital-first world, it’s easy to assume business cards are outdated. But the truth is, they’re more relevant than ever. A well-designed card helps you show up prepared, make a lasting impression, and turn one-off conversations into real business opportunities. This post breaks down exactly why physical cards still pack a punch and what happens when you don’t have one.

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DIY Branding vs. Hiring a Pro: What’s Right for Your Business?

DIY branding might seem like a money-saver, but is it costing you customers? A misaligned brand can confuse your audience, weaken trust, and make you blend in rather than stand out. In this post, we break down the real cost of DIY branding, the signs it’s time to hire a pro, and what you actually get when working with a brand strategist. Before you spend hours in Canva, read this first.

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The Branding Lies You’ve Been Told

Think a logo is all you need? Or that branding is just for big businesses? Think again. These branding lies are costing you customers. Learn the truth about what actually makes a brand memorable—and how to fix yours today.

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Branding Natalie Gatt Branding Natalie Gatt

Why your brand is getting ignored.

If your brand is getting ignored, it’s not because of a bad product. It’s because your branding doesn’t connect. Customers buy from brands they recognise, trust, and remember. If your brand isn’t doing that, you’re losing sales. In this post, I’ll break down why your brand isn’t standing out and how to fix it, so you can start attracting the right customers and building long-term loyalty.

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